Privacy Policy
Last updated: February 24, 2026
Introduction
Welcome to Aero PDF ("we", "us", or "our"). We are committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By using our Service, you agree to the practices described in this policy. If you do not agree with this policy, please do not use the Service.
🔒 Your Document Security
We understand that the files you process through Aero PDF may contain sensitive and confidential information. Your trust is our highest priority.
- Secure Processing — All files are transmitted over encrypted connections (TLS/SSL) and processed in isolated, sandboxed environments. Your documents are never accessible to unauthorized parties.
- Never Shared — We do not read, analyze, sell, share, or use your uploaded documents for any purpose other than performing the requested operation (e.g., merging, compressing, converting).
- Automatic Deletion — All uploaded and processed files are automatically and permanently deleted from our servers immediately after processing is complete. We do not retain copies of your documents — ever.
- No Human Access — Our automated system handles all file operations. No Aero PDF employee or third party has access to the contents of your documents during or after processing.
Information We Collect
We may collect the following types of information:
- Usage Data — Anonymous analytics such as pages visited, features used, browser type, and device information to improve the Service.
- Cookies & Local Storage — Small data files stored on your device for theme preferences, session management, and recent file history.
- Uploaded Files — Files you upload for processing are temporarily held in memory only for the duration of the operation and are never stored permanently (see Document Security above).
How We Use Your Information
We use the information we collect solely to:
- Provide, maintain, and improve the Service.
- Personalize your experience (e.g., remembering your theme preference).
- Monitor usage patterns and analyze trends to enhance performance.
- Respond to your inquiries or support requests.
- Protect against misuse, fraud, or security threats.
Cookies & Tracking Technologies
Aero PDF uses essential cookies to ensure the Service functions correctly. We may also use analytics cookies to understand how users interact with the Service. You can control cookie preferences through your browser settings. Disabling certain cookies may affect your experience.
Third-Party Services
We may integrate with third-party services (e.g., Google Drive for file import/export). These services have their own privacy policies, and we encourage you to review them. We do not share your personal data with third parties for marketing or advertising purposes.
Data Retention
We retain anonymized analytics data for up to 12 months to improve the Service. Uploaded files are never retained — they are deleted immediately after processing. If you contact us, we may retain correspondence for up to 24 months to provide ongoing support.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of data collection and analytics tracking.
- Request a copy of any data we hold about you.
- Lodge a complaint with a data protection authority.
To exercise any of these rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@aeropdf.com